Privacy Policy
Last updated 26 August 2026. This policy explains what we collect when you visit or buy from misssababotanicals.com, why we collect it, and what you can ask us to do with it.
Who we are
Miss Saba Ethiopian Botanicals (“Miss Saba”, “we”, “us”) sells botanical skincare online at misssababotanicals.com. Our products are made and shipped from California, United States.
For any question about this policy or your personal information, write to saba@misssababotanicals.com.
What we collect
When you order: your name, shipping and billing address, email address, phone number if you give one, and what you bought. Card details are entered directly with our payment processor and never reach our servers.
When you contact us: your name, email address, and whatever you write in your message.
When you sign up for email: your email address, and whether you opened or clicked.
Automatically: your IP address, browser and device type, pages viewed, and how you arrived. This comes from cookies and similar technology.
Why we use it
To take and ship your order, to answer your messages, to send order confirmations and tracking, to prevent fraud, to meet our tax and accounting obligations, and, only if you asked for it, to send marketing email.
Who we share it with
We do not sell your personal information. We share it only with the services that make the shop work: our payment processor, our shipping carriers, our website host, and our email provider. Each one gets only what it needs to do its job.
We may also disclose information where the law requires it, or to protect our rights, our customers or the public.
Cookies
We use cookies to keep your cart working, to remember your preferences, and to understand how the site is used. You can block or delete cookies in your browser settings, though parts of the shop may stop working properly if you do.
How long we keep it
Order records are kept as long as tax and accounting law requires, generally seven years. Marketing contacts are kept until you unsubscribe. Messages you send us are kept while they are useful for supporting you, then deleted.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. You can unsubscribe from marketing email at any time using the link in any message. Write to saba@misssababotanicals.com and we will respond within 30 days.
Depending on where you live, you may have additional rights under laws such as the CCPA, the GDPR or the UK GDPR. We honour those rights regardless of where you are.
Children
This shop is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, write to us and we will delete it.
Security
The site runs over an encrypted connection and payment details are handled by our payment processor under their own security standards. No method of transmission is perfectly secure, but we take reasonable steps to protect what we hold.
Changes
If this policy changes we will post the new version here and update the date at the top. Material changes will be announced by email where we have your address.
